01Application hosting and storage
Amazon Web Services (AWS) hosts HMO Checker’s application, databases, and stored files. Our production infrastructure is configured in the AWS Europe (London) region (eu-west-2). AWS may process limited operational data under its service terms and data-processing addendum.
02Payments and billing
Stripe provides checkout, payment processing, subscriptions, and payment links. It processes the billing and transaction information needed to take payments and manage a subscription. HMO Checker does not receive or store full payment-card details.
03Email delivery
Twilio SendGrid delivers account, service, and requested report emails. It processes recipient email addresses, message content, and delivery information.
04Calls and SMS
Twilio provides CRM voice and SMS features when enabled. It processes phone numbers, message content, call and delivery metadata, and call recordings where recording is enabled.
05Address lookup, mapping, and analytics
Google Maps Platform supports address suggestions, geocoding, and map features. Where these features are used, the relevant address or location query is sent to Google.
Google Analytics and Google tag measure website and feature usage. They may process online identifiers, device and browser information, and events, subject to the site’s cookie and consent settings.
06Planning and Article 4 data services
Zyte retrieves publicly available planning-register data for some council connectors. Requests generally contain public council search URLs and search criteria, not account credentials.
GoYuno provides an Article 4 data lookup when used as a fallback. The property address or location being checked is sent to the service to retrieve its result.
07Locations and safeguards
Our primary application hosting is in London, United Kingdom. Other providers may process information in the countries where they or their service providers operate. Where personal data is transferred internationally, the provider’s applicable data-processing terms and transfer safeguards apply. Provider locations and terms can change; this page will be updated when our sub-processors change.
For questions about this list or a data-protection request, contact hello@hmochecker.co.uk.